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Emerge UKOur People

Our People

Gillian Jones-Williams

Managing Director

Gillian Jones-Williams is an author & founder and Managing Director of Emerge Development Consultancy. Gillian’s main focus is in organisational strategy development and change initiatives and she has successfully implemented HR strategies and projects, coaching and mentoring strategies and visions for many organisations. Her understanding and application of psychology, hypnosis and Neuro Linguistic Programming allows her to build deep rapport and achieve outstanding and lasting behavioural changes with individuals and groups.

Gillian partners with many organisations to implement organisational changes and has designed and delivered programmes of varying sizes to national organisations and independent companies. She works well in multinational cultures having facilitated events and coached executives in Paris, Milan, Hamburg, The Netherlands, Barcelona, Norway, Brussels, Madrid, Dublin, Portugal, Dubai, Abu Dhabi, Saudi Arabia, USA, China and Australia.

Gillian also speaks at major conferences and events. She is proud of many achievements over the last 20 years. These include building a successful business that works with the most wonderful clients and is renowned for the most creative team who deliver quality products and services. Gillian, along with her co-author Ro Gorell published “50 Top Tools for Coaching” in 2009 which has just recently been published as a third edition and then wrote “How to Create a Coaching Culture” to be published soon as a second edition plus contributing to Carol Wilson’s book on Performance Coaching that was endorsed by Sir Richard Branson.

Over recent years Gillian’s main focus has been leadership development, coaching, studying with Leaders that empower their staff to achieve great performance and working with organisations to change the culture to an empowered workforce through coaching culture strategy.   Gillian has been working in the Middle East for over 6 years developing and coaching leaders and has recently formed and launched the Learning and Development Forum in Dubai to allow L & D professionals to share experiences.  She has recently developed a Women’s Development programme following many years of experience in coaching senior female Executives.

Jay Carlin

Head of Learning & Development

With almost two decades of experience and expertise in the field of organisational development and transformational development programmes, Jay Carlin leads and executes professional and inspiring learning and development interventions that significantly shift the performance balance. Jay’s career has involved rich experiences in how to maximise the value of people development initiatives, which consistently deliver improved organisational performance.

Using proven and creative techniques, and in partnering with Executive Leaders, People Managers and HR Teams; he challenges those that he partners with to seek out the key formulas for sustainable and long-term future success. Jay specialises in development of talent strategies, corporate cultural change, leadership for the future that maximises people performance and application of learning.

As Head of Learning and Development, Jay plays a global role spanning many different industries, such as Financial Services, Telecommunications, Media & Entertainment, Technology, Manufacturing, Marketing, Managed Services, Retail, Sales and Aerospace, Defence and Security. An HR professional, facilitator and coach with the power to ignite the heart and mind through an enlightened energy for greater personal mastery that will provide you with an unfair advantage over the competition, and will drive you towards long-term improvement and sustainable change.

Jay’s areas of expertise include: maximising the transfer of learning to influence performance, development of talent strategies, corporate cultural change, assessment of training needs for high volume and specialist populations. Design and delivery of process improvement schemes, high-energy facilitation and speaking, senior leader coaching, partnering on performance, succession management, performance management and organisational development. Keen interest, theoretical understand and application of learning transfer and learning evaluation. Experienced in the industries of financial services, telecommunications, media & entertainment, technology, manufacturing, marketing, managed services, learning services, contact service centres and retail.

Rob Bartlett

Programme Designer / Facilitator

Rob is a consultant, programme designer, account manager and facilitator at Emerge.

He has over 20 years’ of experience in designing and delivering training. He always brings his highly creative and pragmatic approach to his design & delivery. Robs’ programmes include innovative exercises that while they are fun and challenging, they also have a positive impact on the delegates learning.

He has also acquired qualifications in; Strength Deployment Inventory, Belbin, Diploma in Business Coaching, RSA Assessor Award and is MBTI Step 1 Accredited.

Totally customer focused, Rob ensures that the development interventions he designs and delivers meet the specific objectives and needs agreed with the client.

Rob has delivered training courses across the globe for a variety of multinational companies. These have included BAE Systems, Airbus, PWC, Saudi Development Training and Domino.

His areas of expertise include performance management, leadership, team building, graduate development, consultative selling, negotiation skills and leading change.

Rob has worked in a wide variety of business sectors; aerospace, defence, manufacturing, insurance, banking and media.

Rob has outstanding creativity and design skills and spends a lot of his time designing and writing the courses that the Emerge facilitators then deliver to the customer. This includes writing all the support materials, creating new exercises, questionnaires etcetera.

In his long list of achievements Rob is particularly proud of his work with Graduates. He says “Tapping into their enthusiasm and willingness to give things a go makes designing events for them an absolute joy”. The fact they enjoy his efforts is reflected in the excellent feedback these courses receive.

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54b High Street, Fareham, Hampshire
PO16 7BG



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About Emerge

Established in 1997, and since then we have seen year on year growth and success in the national and global development market. We are proud of our client base and delighted that our growth has been based almost entirely on referrals from our satisfied customers...
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